Netlink IT – Kelly and Mick, Welcome to the team!

I’ve been a "one man band" IT Consultant for more than a few years now. When I started out working for myself, I was disorganised, dashed from one job to the next – always running 30 minutes behind, and continuously stressed for very little return. Realising this couldn’t continue, I worked hard and got myself organised so I could manage my own time better and subsequently did much less dashing around, and more importantly started valuing my time and charging for it accordingly.

Then because I was organised, did good work for clients and was a nice person to deal with (as I wasn’t being a stress-monkey) my existing clients started referring me to other new clients – for which I was (and still am) very grateful.

It didn’t happen overnight, but before I knew it – no amount of organisational, time-management or even skills in teleportation or time-travel were going to help me – I simply had too much work on my plate to deal with. Thus the very long hours and regular weekenders appeared, and the stress levels rose in line with them.

But most frustrating for me at this point was the fact that once again I was working "in" my business and not "on" it. I was "fire-fighting" the continuous stream of paper-work, job requests and phone calls – rather than undertaking the tasks that I knew would help the business grow properly.

So it became time to either ramp back the work and only do as much as I can realistically handle, or accept the fact that I can’t do all this on my own and that maybe, just maybe, somebody else might be able to do some of those jobs as well as me…

Guess which option I’ve gone for?

I’d like to introduce you to Kelly Piercy and Mick Davies who have agreed to join Netlink IT as we begin the (long-overdue) growth from "one man band" into "grown-up" business!

What’s more they’ve both agreed that the tradition I started myself with having a company caricature drawn should continue and they’ve had their striking features etched by our artist, Roy!

Mick joins us after many years working as an IT Professional for some large employers around the UK. Mick is highly technical and MCSE qualified and will be helping tackle the ever growing list of technical requests we have coming in from clients who need our assistance. Adding Mick to the team should also allow me to both concentrate on improving other aspects of our business as well as getting out of the office and visiting our clients more often so I’m not just a voice at the end of a telephone.

Mick and Kelly will also both be helping me pull the myriad of documents, notes and general "stuff" relating to all aspects of the business – that was previously filed for use solely by me – into an organised internal system that can be used for 3 (and more…) people to get their jobs done quickly and efficiently.

Kelly will be focusing on tackling the ever-growing mountain of paperwork that Netlink, as a small business, have to deal with each and every day. She will be dealing with invoices and bills, talking to suppliers, dealing with the post, and she’s even organising the decorating of the new office!

Oh yes, we’re moving into new offices! More on that soon!

So whether you are one of our clients, one of our trusted suppliers, a friend or just a regular reader of this blog – I hope you’ll join me in wishing Kelly and Mick good-luck with their new roles, and what’s more… the gift of patience for dealing with a control-freak like me on a day-to-day basis as I learn to "let go" and as Kelly keeps telling me "chill out". 🙂


6 Responses to “Netlink IT – Kelly and Mick, Welcome to the team!”

  1. 1 Andy June 3, 2008 at 1:02 pm

    Good to hear netlink going from strength to strength
    Now it means you can have office parties and embarrass yourself in front of the employees at Christmas

  2. 2 Steve June 3, 2008 at 2:13 pm

    Welcome to the heady world of employee relations 🙂 Good to see you\’ve taken the first steps towards truly running a business rather than the business running you. Taking on staff may be one of the hardest business decisions you\’ll ever make but with the right team you\’ll look back and in the future and wonder why you didn\’t do it sooner!
    Steve Wright

  3. 3 Richard June 4, 2008 at 6:35 am

    Thanks both. I\’m finding part of the "fun" of taking people on is learning to "let go". Mick went out to a client site for the first time yesterday, and I had to resist \’phoning him every five minutes to see how he was getting on! When Kelly was on the \’phone for the first time, my heart was beating fast and my mouth was dry – someone else was representing Netlink! Scary stuff! Both, of course, were absolutely fine – what else did I expect? 🙂

  4. 4 Azhar June 5, 2008 at 9:02 pm

    Excellent stuff Rich.

  5. 5 Vijay June 8, 2008 at 11:24 pm

    The Tubb Empire – I love it 🙂

  6. 6 David June 17, 2008 at 5:17 pm

    Richard,Glad to hear things are going well for you, it has been a while since we last spoke, but it sounds like you are now going from strength to strength mate!All the best, and I hope you are ramming those servers on, and enjoying all of our new additions.David @ HoundDog

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