The Best IT Service Delivery Book… EVER!

A heads-up that Erick Simpson of MSPU releases his latest book "The Best IT Service Delivery Book Ever!" on the 6th October and it is available for pre-ordering now. You can save $50 on the cover price by placing an order now, and get the book shipped to you upon release.

I’ve already placed my order and with good reason – as someone who owns (and more importantly!) and has read Erick’s previous two books, The Guide to a Successful Managed Services Practice and The Best I.T. Sales & Marketing BOOK EVER! I’m confident that his latest book will be every bit as useful, thought provoking and instrumental in generating ideas as the two before it.

Erick’s Managed Services Practice book is, in my opinion, an essential read for everyone even considering moving into the Managed Services arena – it certainly had a substantial impact on the way I do business with my own company, Netlink IT.

If the Service Delivery book has anywhere near the same benefits for us in how we demonstrate our value to our clients as the previous books did for us in the areas of Managed Services and Sales, then this book will certainly be worth its cost many times over!


2 Responses to “The Best IT Service Delivery Book… EVER!”

  1. 1 Nick September 3, 2008 at 9:19 pm

    I also signed up for it the day Karl\’s email arrived!  The Guide to a Successful Managed Services Practice has been a great help in getting our business going. Haven\’t got his Sales and Marketing book though, perhaps that\’s another for the list.I was on Karl Palachuk\’s SMB Conference Call this evening, his brother was the guest and the topic was Zero Downtime Migrations. An interesting call and a introduction to a book they\’re doing on the subject.  The outcome will be a 55 page binder to be used for all migrations and server installs.  We already use Karl\’s Network Documentation book and needless to say, I\’m already sold on this new one.Nick

  2. 2 Richard September 4, 2008 at 10:16 am

    Hi Nick – I was on that Conference Call too (as I am for almost everyone of Karl\’s Conference Calls – and if you\’re reading this and haven\’t checked them out, do so now at and the new Zero Downtime Migration book certainly sounds interesting. We still use the Network Documentation Book as the basis for our own client documentation.There is a wealth of SMB and SBS books out there from Harry Breslford, Erick Simpson, Karl Palachuk and others – if you\’ve not read them yet, you\’re missing out big time – go take a look at for more information.

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