Microsoft to kill off Windows Mobile 6.5 Services

Microsoft Windows Mobile LogoI wrote earlier this year about my decision to stick with the Windows Mobile 6.5 platform for the short-term. It serves my purpose, and I’ve no been compelled to upgrade.

Well, the writing is now very much on the wall as Microsoft have started retiring WinMo 6.5 services. Yesterday, I received this letter from Microsoft:-

“Shut-down of Windows Marketplace for Mobile Web Site and My Phone Service Notification

June 8, 2011

Dear Windows Mobile 6.x customer:

Microsoft will be discontinuing the My Phone service for Windows Mobile 6.x. We will also be discontinuing the Windows Marketplace for Mobile web site. Because you may be affected, please review the details below:

Windows Marketplace for Mobile Web Site To Be Discontinued

The Windows Marketplace for Mobile web site at will no longer be available starting on July 15, 2011. After July 15, 2011, you will no longer be able to browse, buy or download applications for Windows Mobile 6.x phones via the Windows Marketplace for Mobile web site.

The Windows Marketplace for Mobile service will continue to be available on your phone, however. You will continue to be able to browse, buy and download applications for Windows Mobile 6.x on your phone.

My Phone To Be Discontinued

On August 7, 2011, the My Phone service will stop saving content from phones to the My Phone service. If you rely on the My Phone service to back-up the content on your Windows Mobile 6.x phone, you will be affected.

Starting on August 7, 2011, Microsoft will begin moving your My Phone content to Windows Live SkyDrive. SkyDrive is Microsoft’s free online storage service that helps you access and share your files such as photos and Microsoft Office documents. Contacts, calendar entries, text messages and photos will be moved to SkyDrive for you. Once moved, you will be able to access this content by logging into SkyDrive using the Windows Live ID that you used to register for the My Phone service.

Other content types, including videos, music, documents and favorites will not be moved from My Phone to SkyDrive for you. If you want this content, you must save it from the My Phone service to your local PC.

On October 6, 2011, the My Phone web site at will no longer be available. On this date, you will no longer be able to log in to the My Phone service to access your content stored to the My Phone service. Microsoft will continue to store your My Phone content for one (1) year. Physical copies of your content can be shipped to you upon request until October 5, 2012.

Take Action

To learn more about the My Phone service shut-down, including information about your content moving to Windows Live SkyDrive and how to save other content to your local PC, please visit this web site:

Microsoft is committed to making this transition easy. In the meantime, we want to sincerely thank you for your use of Windows Mobile 6.x.
-The Windows Phone Team”

Well – Windows Mobile Marketplace I won’t miss at all. It was woeful, and only had a few hundred apps – you were always better off using Handango or similar sites to find new apps.

Microsoft MyPhone I actively used, but thankfully won’t miss thanks to using the awesome free Lookout Mobile Security – which does the same job, only better.

So if I won’t miss those services, why the irritation?

I guess because in both cases, it’s disappointing that Microsoft have pulled these services when there are plenty of WinMo 6.5 users still actively using them.

My own WinMo 6.5 handset, a HTC HD2, is only just out of contract – and I know many others who have similar handsets and are still under contract to their Mobile Network Operator and so unable to upgrade to newer devices and Operating Systems.

I am, of course, not surprised by this move and indeed I understand that Windows Phone is now very much Microsoft’s focus, but in my opinion this sort of move doesn’t engender loyalty or trust.

I’m also a little bit sad that after so many years using the Windows Mobile platform, that my next ‘phone will more than likely be a non-Microsoft O/S.


Richard Tubb is an Independent Consultant who works with IT companies to enable them to feel more in control and to grow their business. He is also a Microsoft UK Small Business Specialist Partner Area Lead (PAL) and the chair of the CompTIA UK Channel Community. You can e-mail him at or connect with him via Twitter and LinkedIn.


6 Responses to “Microsoft to kill off Windows Mobile 6.5 Services”

  1. 1 richfrombechtle June 9, 2011 at 9:37 am

    “my next ‘phone will more than likely be a non-Microsoft O/S”

    Why is that Mr Tubblog?! 🙂

    I’ve got a WP7 and it really is great, plus the large Mango on yonder horizon will more than likely address any missing features etc. I’m sure Andy Parkes will back me up on this too…

    If you have any specific concerns, I’d love to have a chat and see if WP7 will work for you.


    • 2 tubblog June 9, 2011 at 11:46 am

      Rich – it’s more the state of the Windows Phone App market. i.e. most developers are choosing to develop for iOS, Android and then if they do have a 3rd choice – Blackberry.

      I love the WP7 interface, but after years of not having access to most of the apps other people love and rave about – I’m unlikely to choose a Mobile O/S that continues the tradition of poor 3rd party app support I’m afraid.

  2. 3 Robert Copestick June 14, 2011 at 1:35 pm

    Why are you letting the Apple fashion followers dictate to what app you should use Rich? WP7 have all the essential applications iOS and android users get.
    BA travel app
    Rail app
    Adobe Reader

    There are other applications the give by third party that give access to

    Tasks via exchange

    Some great applications I use are as follows

    Ontrack – Keeps track of projects and tasks by time.
    Smartrunner Pro – Great running app
    My Lovefilm Mobile – Organise Lovefilm order list
    iDaft – Remix Daft Punks songs
    Fuel – Keep track of you fuel bills
    Ebay – Keep track of bidding and selling

    Tell the truth Rich, have you spent much time with a WP7.

    • 4 tubblog June 14, 2011 at 1:41 pm

      Rob – you make a strong argument for the most popular App’s being supported in WP7, but in the App development stakes Windows Phone feels a poor fourth behind iOS, Android and Blackberry.

      I’ve not spent a lot of time with WP7 – and I’m no Apple fanboy – but not one review I’ve read has a Windows Phone device down as an iPhone Killer (whereas many Android devices seem to be contenders).

  3. 5 Nigel Coxon August 31, 2011 at 8:39 am

    Well, sadly I agree with everything tubblog says. I have the same handset as him (bought because the screen size has been known to make iphone users weep) also still in contract, but the negatives are rapidly starting to outweigh the positives.

    It however makes ME weep that as Rob says I am being dictated to by apple fashionistas, but it’s getting to the point where sticking with Microsoft is just cutting off your nose to spite your face.

    That said, it will be a cold day in hell when I actually go crawling to Steve Jobs’ company, so android is most likely the way I will go.

    I’m likely to be stuck with my HD2 for some time yet, so I’ll be relying on the good folk at xda-developers to come up with ever-improving solutions for flashing the rom over to Android.

    In closing, looks like the HD2 will be my last Windows phone, but I have to say I have never wanted to be proved wrong so badly in all my life.

    • 6 tubblog September 8, 2011 at 8:47 am

      Nigel – agreed, I begrudgingly admitted that it was time to move on from my HD2 – but truth be told, I could still use it as a day-to-day phone – it’s simply the lack of support (from Microsoft, from 3rd Parties) that would make this more than a tad difficult.

      I’ve tested iPhone – and loved it, despite it’s drawbacks – and also Windows Phone 7, which has many flaws which need addressing before it becomes viable. I’m currently testing an Android handset – watch the blog for more!

Leave a Reply

Please log in using one of these methods to post your comment: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s


Tubblog on Twitter


Enter your email address to subscribe to Tubblog and receive notifications of new posts by email.

Join 48 other followers

Microsoft Small Business Specialist Logo
Computer Weekly Blog Awards 2010 Logo
MSP Mentor 250 Logo
SMB 150 List Logo
International Association of Microsoft Channel Partners Logo Registered & Protected

%d bloggers like this: