Archive for the 'Books' Category

The Books I Love And Recommend

A feature I lost when moving Tubblog from Windows Live Spaces to late in 2010 was my regularly updated list of “Recommended Reading" kept on the blog site.

A long time blog reader (thanks John!) recently asked me where this list had gone – apparently he’d found it quite useful.

Tubblog - Recommended ReadingSo in an attempt to once again share with you the books I both love and recommend, you can now…

I’ve found – recommended to me by my Australian buddy Robert Crane – a great way to keep up to date on what my like minded friends and peers are reading. It has some good links to share your reading with friends on Facebook too.

I find reading relaxes me, often helps me find focus, and more often than not helps me to generate new ideas. These are all undisputedly good things, so I’ve already made a lot more time to read books in 2011 than I have before!

Read a good book lately? Do share!

*1 Disclaimer – For every book you buy via my “Recommended Reading” store I receive a  small referral payment from Amazon through their Associates programme . So please, keep me in gadget funds and click away! Smile

Richard Tubb is an Independent Consultant who works with IT companies to help them grow their businesses. You can e-mail him at or connect with him via Twitter and LinkedIn.


Advice for Positive Growth for 2010

Back in 2007, when I first became involved with the Small Business IT Community, there were a lot of wonderful helpful people who influenced and inspired me – encouraging me to grow my business, Susanne Dansey was one of those people – front and centre at all the Community events, blogging, podcasting, always providing her time and advice – truly one of the driving forces behind the SMB Community in the UK and globally.

Then Susanne went and left us all, flying off to Australia and a set of exciting challenges away from the SMB Community. How could she!

Well I’m pleased to say that late last year, Susanne grew tired of that awful sunshine and those unblemished sandy beaches in Oz, and returned home to the UK. We’re glad to have her back!

Since then Susanne has been setting up her own business, Purple Cow Ideas Management, helping other companies grow their businesses.

Purple Cow have just released their first free e-book entitled “Advice for Positive Growth in 2010”. It’s free and you can read your copy here!

The book contains some great advice and thoughts from a number of very familiar names and some that might be new to you. I was honoured to be asked to contribute, and I hope my section proves to be of value to those who read it.

Congratulations to all the contributors to the book, and especially to Susanne (who you can find on Twitter) – welcome home and good luck with your new venture, somehow we *know* it’s going to prove successful! 🙂

Richard Tubb is an IT Business Consultant who works with ambitious IT companies who want to grow their businesses in a scalable and sustainable way. He is also a Microsoft UK Small Business Specialist Partner Area Lead (PAL) and the elected chair of the CompTIA UK Channel Community. You can e-mail him at or connect with him via Twitter and LinkedIn.

The Best NOC and Service Desk Operations Book EVER!

A quick plug for Erick Simpson of MSPU’s new book “The Best NOC and Service Desk Operations Book EVER” (great title!) which is available for pre-order today, saving $50 off the cover price! Erick’s book, The Guide to a Successful Managed Services Practice, was a big influence when I took Netlink IT down the Managed Services road – so I’m always one of the first to grab Erick’s new books for a good read.

“Following in the footsteps of the last 3 books in our Managed Services Series: The Guide to a Successful Managed Services Practice, The Best I.T. Sales & Marketing BOOK EVER! and The Best I.T. Service Delivery BOOK EVER!, this new publication continues our goal of documenting best practices for each and every area of a successful I.T. and Managed Services Provider’s practice.

The Best NOC and Service Desk Operations BOOK EVER! reveals how to build, staff and maintain a NOC and Service Desk effectively and profitably, along with best practices and techniques to increase efficiencies and net profits for these critical business units of your IT practice. Whether you are looking to build out your NOC and Service Desk from scratch, are interested in learning how to effectively outsource and manage specific components of these units, or simply wish to evaluate the processes you currently employ in your own NOC and Service Desk, this reference guide will teach you how to improve processes, maximize efficiencies and increase client satisfaction – all while improving your bottom line!

Ship date for The Best NOC and Service Desk BOOK EVER! is October 31st, 2009, but we are now accepting pre-orders at a $50 discount over cover price!

Click here for more information, and to pre-order now for only $99.99* – and save $50 over the cover price!

The Best IT Service Delivery Book… EVER!

A heads-up that Erick Simpson of MSPU releases his latest book "The Best IT Service Delivery Book Ever!" on the 6th October and it is available for pre-ordering now. You can save $50 on the cover price by placing an order now, and get the book shipped to you upon release.

I’ve already placed my order and with good reason – as someone who owns (and more importantly!) and has read Erick’s previous two books, The Guide to a Successful Managed Services Practice and The Best I.T. Sales & Marketing BOOK EVER! I’m confident that his latest book will be every bit as useful, thought provoking and instrumental in generating ideas as the two before it.

Erick’s Managed Services Practice book is, in my opinion, an essential read for everyone even considering moving into the Managed Services arena – it certainly had a substantial impact on the way I do business with my own company, Netlink IT.

If the Service Delivery book has anywhere near the same benefits for us in how we demonstrate our value to our clients as the previous books did for us in the areas of Managed Services and Sales, then this book will certainly be worth its cost many times over!

Today I have mostly been…

Essential reading if you seem to be having a Monday spent dealing with fellow human beings who are surly, immature, aggressive or downright apathetic. Bless them all!
I do try to follow the advice from Vlad’s blog – but I obviously need to work on that technique a little harder.
Frankly, it’s either that or I end up like this guy.

83 Ideas To Help You Achieve More

John from John Seeley & Co. has passed me a number of copies of his booklet "83 Ideas To Help You Achieve More".

It’s a good short read, and worth referring back to from time to time when you need help getting motivated to "get on".

If you’re interested in copy, get in touch and I’ll drop one out to you by snail mail on a first-come, first-served basis.

David Gemmell Dead

It’s been almost a month now since author David Gemmell died. Gemmell was one of my favourite writers, and only today did the reality of his death really sink in.

As I browsed through Amazon’s on-line book store, Gemmell’s latest title appeared on my personal recommendation list.

I own everyone of his other books, so to realise this title would be the last new work I’ve his I’d ever read was upsetting.

The site Gemmell Mania has lots more information about the late author.


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